Online MHA Curriculum in Focus: Managing Healthcare Organizations
In this course you will learn how to increase your effectiveness in understanding and managing individuals and teams in healthcare organizations. With a thoughtfully designed syllabus and expert faculty, you will gain knowledge of how to design, organize, and manage healthcare organizations like hospitals, specialists’ offices, laboratories, or rehabilitation centers.
Healthcare managers ensure that individual departments run smoothly, qualified employees are hired, information is distributed efficiently throughout the organization, specific goals are reached, and resources are used efficiently—among many other responsibilities.
Professor Rick Ganotta describes the importance of the course: “This is an important course, because it lays the groundwork for how we look at accounting and understand health policy. You are going to be challenged with case scenarios including highly complex clinical situations and management issues dealing with employees and human resources.”
Course Takeaways
Students will be prepared to:
- Manage and lead people, teams, and organizations, including the ability to work effectively with diverse teams to build inclusive organizations.
- Develop a self-improvement plan by assessing strengths and weaknesses as a manager and leader.
- Generate strategies and align organizational design to support and achieve an organization’s mission and vision.
- Identify critical sources of tension in organizations, and harness learnings to produce beneficial outcomes for you and your organization.
- Use data and evidence-based management practices to improve managerial decision- making and organizational performance.
- Manage and behave legally and ethically in a complex, highly-regulated healthcare environment.
Throughout the course, students will discuss case studies, write case memos, and collaborate with classmates to improve their organizational and communication skills and develop other competencies like budgeting and seeking out ways to improve patient care. Learn more about NYU Wagner’s MHA online curriculum to see if this program is right for you.
Course Syllabus
Resources
L.R. Burns, E.H. Bradley, and B.J. Weiner, eds. Shortell and Kaluzny’s Health Care Management: Organization Design & Behavior. Clifton Park, NY: Cengage Learning
Assessment, Assignments, and Evaluation
You will be assessed in the course through discussion assignments, written case memos, quizzes, and a final team project. You will be expected to achieve a satisfactory level of competency corresponding to the course’s modules and objectives.
Course Topics
Module 1: Leadership and Communication in Organizations
At the conclusion of this module, you should be able to describe in which ways healthcare managers collaboratively set goals and objectives.
Module 2: Understanding and Managing Individual Differences in Organizations
At the conclusion of this module, you should be able to identify ways that individuals differ through assessments of personal preferences.
Module 3: Effective Leadership Styles
At the conclusion of this module, you should be able to explain the differences between various leadership styles.
Module 4: Performance Management
At the conclusion of this module, you should be able to analyze factors that affect motivation in organizations.
Module 5: Leadership High-Performance Teams
At the conclusion of this module, you should be able to analyze factors that both help and hinder effective team performance.
Module 6: Improving How Teams Work
At the conclusion of this module, you should be able to analyze effective leadership techniques to lead teams.
Module 7: Conflict Negotiation and Resolution
At the conclusion of this module, you should be able to analyze the strengths and weaknesses of various conflict resolution approaches.
Module 8: Reward Systems and Incentives
At the conclusion of this module, you should be able to explain ways in which organizations motivate and reward employees.
Module 9: Formal Organizational Structures
At the conclusion of this module, you should be able to describe formal methods of completing work-related tasks.
Module 10: Managing with Power
At the conclusion of this module, you should be able to analyze the use of power in achieving organizational goals and map your own social networks including your strengths and weakness.
Module 11: Organizational Culture
At the conclusion of this module, you should be able to describe and analyze an organizational culture model.
Module 12: Leadership Organizational Change
At the conclusion of this module, you should be able to identify common barriers to change and develop strategies to overcome these barriers.
Module 13: Best Practices for Leading Organizational Change
At the conclusion of this module, you should be able to analyze the ways in which strategy, politics, and culture affect organizational change.